Of about twenty phone companies in New Jersey, two publish a number. We would rather you knew before you called.
Keep the phone system you have. Replace the lines feeding it.
The whole system moves to us. Nothing on your wall left to fail.
We watch it, patch it, and fix it before you notice.
One line is one phone or one extension. If eight people each have a handset on their desk, that is eight lines. It is not the number of calls you can make at once, and it is not the number of phone numbers you have. Extra numbers are cheap and often free.
Nothing. Porting is included at every tier. It typically takes two to four weeks because the carrier you are leaving controls the timeline, and we chase them rather than making you do it. Your old service stays up the entire time. Nothing goes dark.
Pricing comes down. Call us with the number of phones you need and we will give you a real figure the same day, not a range.
Often not. We work with Yealink, Poly, Grandstream and Cisco handsets, and plenty of existing hardware is compatible. If yours is, we will tell you and you keep it. If it is not, handsets run roughly $80 to $250 each depending on what you need.
Take your line count times the monthly rate, times twelve. Add handsets only if you need them. There is no installation fee, no porting fee, no activation fee and no contract. Taxes and federal fees are separate and appear on the invoice, the same as they do with any phone service.
No. Month to month. Our oldest customers have been with us since 2014 and none of them were required to stay.
Yes. If your practice handles patient information and you record calls or use voicemail to email, a Business Associate Agreement is required, and plenty of providers cannot produce one. Ask us and ask whoever you are with now.
Those are life safety and code-governed, and they do not simply move onto an internet line. Fire alarm panels in particular report using tones that can be corrupted in transit, which means a failure you would not find out about until it mattered. We handle those properly or we tell you who should.
Tell us how many phones you have and what you are paying now. We will come back with a figure the same day.