Keep the system you have and replace what feeds it, move the whole thing to us, or hand us the entire thing to watch and maintain. Same people either way.
The whole phone system moves off your wall and onto our equipment. Nothing in your closet left to fail, nothing to replace in seven years, and changes happen the day you ask instead of the week somebody can drive out.
You get auto attendants, ring groups, call queues, voicemail that lands in your inbox as audio, call recording, conference bridges, and a mobile app that carries your extension without giving out your cell number.
Offices between roughly ten and seventy-five phones. Practices with a front desk. Firms where every call is worth money. Anyone whose current system is made by a company that no longer exists.
Keep the phone system you already own. We replace the lines feeding it, which is usually where the money is going.
Unlimited concurrent calls, your existing numbers ported over at no charge, outbound caller ID under your control, automatic failover if a circuit drops, and E911 registered properly.
If your system still works and you like it, this is the honest answer. We will tell you when it is.
Anyone with a working on-premise phone system and expensive copper lines behind it. Businesses not ready to replace hardware that is still doing its job.
Everything in Hosted PBX, plus we watch it around the clock, patch it, and fix things before you notice them. Monthly usage reports, priority response, and a full review once a year to see what has changed about your business.
This is the one multi-location businesses take, because nobody at head office wants to think about the phones at eleven sites.
Multi-location operators, medical groups, anyone with compliance obligations, and businesses without an IT person of their own.
The part people are afraid of is losing calls during the switch. It is a fair thing to be afraid of, and it is why we do this in a specific order.
Every line, every number, every device, and what each one is actually connected to. Usually you are paying for something nobody remembers.
How calls should route, who rings when, what happens after hours, and what happens on a holiday. Written down before anything is touched.
Numbers moved over, phones configured and labeled before they ship. Porting takes the time it takes and we chase the losing carrier, not you.
Cutover happens with a person on site or on the phone, and we stay on it that day until nothing is ringing wrong.
We work with Yealink, Poly, Grandstream and Cisco. If your existing handsets are compatible, there is no reason to buy new ones, and we will say so.
Send us what you have now. We will tell you which of the three actually fits, including when the answer is to stay where you are.